Privacy Policy
Effective Date: 7 Feb, 2025

At DAUD TRANSPORT, accessible from https://daudtaxi.co.uk, protecting our users' privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We collect the following types of information:

a. Information Provided by Users

Driver Information: Name, phone number, email address, and profile image.
Admin-Generated Accounts: Drivers do not register themselves; accounts are created by the admin.

b. Automatically Collected Information

Device Information: IP address, device type, operating system, and unique device identifiers.
Location Data: Real-time GPS location is collected to facilitate ride tracking and navigation.
Usage Data: Information about app interactions, logs, and errors for improving performance.

c. Data Collected by Third Parties

We may use third-party services such as Google Maps API, Firebase, and Mapbox to enhance the app’s functionality. These providers may collect and process data according to their own privacy policies.

2. How We Use Your Information

We process personal data lawfully under the following legal bases:

Contractual Necessity: To provide and improve our transportation services.
Legitimate Interests: To manage driver accounts, ensure safety, security, and fraud prevention.
Legal Obligations: To comply with UK legal and regulatory requirements.
User Consent: When processing data beyond necessary operations, we will request explicit consent.

3. Data Sharing and Disclosure

We do not sell or rent user data. However, we may share information in the following cases:

With UK Authorities: When required by law or legal process.
With Users: Location and trip details are shared between drivers and authorized personnel.

4. Data Security

We implement industry-standard security measures to protect user data from unauthorized access, misuse, or disclosure. However, no digital platform is 100% secure, so users should take necessary precautions when sharing personal data.

5. User Rights Under UK GDPR

Under the UK GDPR, users have the right to:

Access their data: Request copies of their personal data.
Rectify data: Correct any inaccurate or incomplete information.
Request erasure: Ask for their data to be deleted where applicable.
Restrict processing: Limit how we use their data in certain situations.
Data portability: Request transfer of their data to another service provider.
Object to processing: Opt out of certain processing activities.

For any requests, contact us at https://daudtransport.com/contact-us

6. Data Transfers Outside the UK

If we transfer data outside the UK, we ensure appropriate safeguards such as:

UK International Data Transfer Agreements (IDTAs).
Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office (ICO).

7. Third-Party Links and Services

The DAUD TRANSPORT app may contain links to third-party services (e.g., Google Maps). We are not responsible for their privacy practices, and users should review their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

9. Contact Information

For any privacy-related inquiries, please contact us at:
Link: https://daudtransport.com/contact-us
Website: https://daudtaxi.co.uk
Regulatory Authority: If you believe your data protection rights have been violated, you may file a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk.

By using our services, you agree to this Privacy Policy.